What is the main objective of SkyWest's customer service training for flight attendants?

The main objective of SkyWest's customer service training for flight attendants is to enhance skills in managing diverse passenger needs. This focus on customer service is crucial in the aviation industry, where flight attendants are often the first point of contact for passengers and play a vital role in ensuring a positive travel experience. Through comprehensive training, flight attendants learn how to effectively communicate with and cater to the varying expectations and requirements of passengers from different backgrounds and demographics.

By equipping flight attendants with the skills to handle diverse passenger needs, SkyWest aims to foster a welcoming and supportive environment, addressing potential challenges and providing excellent service under various circumstances. This commitment to exceptional customer service not only improves passenger satisfaction but also reinforces the airline's reputation in a competitive market.