What is the primary responsibility of operations offices at airports?

The primary responsibility of operations offices at airports is notably centered around the loading and working of flights. This involves the coordination of activities related to aircraft movement on the ground, including the management of ramp operations, baggage loading and unloading, fueling operations, and the overall readiness of the aircraft for departure.

Operations offices ensure that all necessary preparations are completed in a timely and efficient manner to facilitate smooth aircraft turnaround. This role is critical in maintaining the schedule and ensuring that the flights depart and arrive on time, thus directly impacting the airline's operational efficiency and customer satisfaction.

While passenger assistance, flight control, and security management are important functions within an airport, they fall under different departments or units that collaborate with operations. The operations office specifically focuses on the logistical aspects of working flights, making the loading and working of flights its primary responsibility.